FAQ

Question: Do you do custom styles?

Answer: No, we are a ready-to-wear clothing line. All styles offered are displayed at our website. However, we do offer custom sizes with an extra charge of 10%, and an additional charge of 10% for plus sizes. Contact our Customer Service for more info.

Question: Do you accept refunds on merchandises bought?

Answer: No, all sales are final. We are not responsible for any unsatisfaction regarding styles. Please see our item details clearly before shopping. However, we accept exchanges on sizes within 7 days of purchase. 

Question: Are the Delivery Fees free?

Answer: Deliveries are FREE for Jabodetabek area using JNE Regular service, otherwise express services or GOJEK services are charged. Deliveries outside of Jabodetabek are also charged. Delivery fees vary depending on area - contact your local courier services for more info.


Hope you have a pleasant shopping experience with us! We are always striving to achieve your utmost shopping satisfaction. Feel free to contact our Customer Service if you have more questions or complaints at cs@cdcthelabel.com, or Direct Chat at our LINE: @cdcthelabel. Happy Shopping! x